Please see the below from Anglian Water:
Anglian Water are committed to helping people with their bills and have recently released an additional £65 million pounds to help our customers with the current cost of living crisis.
All tariff changes are subject to criteria and the customer must have a water meter installed.
Tariffs currently offered are:
Aquacare Plus
This is for metered homes where you may be experiencing particular hardship.
Watersure
This is for metered homes where you may be experiencing particular hardship and need to use a large amount of water.
Lite
Our Low Income Tariff for Eligible (LITE) households supports you if you have a low disposable income and are struggling to pay your water/sewerage bill. We can help by applying a discount to your water/sewerage charges.
Extra Lite
Our Low Income Tariff for Eligible (LITE) households supports you if you have a low disposable income and are struggling to pay your water/sewerage bill. We can help by applying a discount to your water/sewerage charges.
Find out more: https://anglianwater.co.uk/watercare